Shipping Policy

Processing Time
Orders are typically processed within 1–2 business days (Monday–Friday, excluding holidays).

Shipping Rates
Amber NaturalZ offers many options for shipping nationwide at full shipping value.

Carriers & Tracking
We ship via major carriers with tracking provided once your order leaves our facility.

Address Accuracy
Please confirm your shipping address at checkout. We’re not responsible for delays or lost packages due to incorrect or incomplete addresses.

Lost or Damaged Packages
Once a package is handed to the carrier, we are not responsible for lost, stolen, or damaged items.
If this happens, please file a claim directly with the carrier. We’re happy to provide supporting details.

Order Changes & Cancellations
If you need to modify or cancel an order, contact us as soon as possible. We can’t guarantee changes once an order has begun processing.

PO Boxes & Special Addresses
Some services may not deliver to PO Boxes or certain addresses. If applicable, choose an eligible shipping method at checkout.

Questions or Shipping Concerns
Email customercare@ambernaturalz.com and include your order number for fastest help.